Please be advised that we would like to meet each client's request. Due to the high volume of requests for Thanksgiving week and the Christmas Festive Season (last 2 weeks of December) and the limited pool of vaccinated nannies, we will not be offering the 8 hour guarantee option during these times. Since we are already so booked for these weeks, we cannot guarantee availability and you may be placed on a wait list for this time frame. We apologize for these issues but due to the current circumstance of labor shortage and vaccination status it is sometimes beyond our control.
Due to the Coronavirus we have a few updated procedures. We are not fully staffed and will reply to all voicemails and emails in a timely manner.
Please include you telephone number where you can be reached when contacting us.
By submitting a request we cannot guarantee the same nanny for all times requested due to a labor shortage and requests for only a vaccinated nanny. We have healthy nannies available, and if not vaccinated, they are tested weekly. Some nannies have the Covid antibodies due to having had Covid recently. We cannot mandate nannies to be vaccinated as it is their personal choice, therefore we will try our best but might not be able to accommodate every request.
** Please also be advised that during this busy time we are very strict with our cancellation policies. **
As we all work together, we hope this will be over soon. We look forward to being of service to you in the future!